Online Course FAQs

Why choose Select English online?

Select English is an established school that has been running high quality language programmes in central Cambridge for many years. We have a reputation for great teaching, and in our last inspection the British Council rated the quality of our teaching as excellent. Many of our students come to us in order to study towards exams such as the IELTS or Cambridge exams, and we have a proven track record of helping them achieve success.

Who are our online teachers?

Our teachers are highly qualified native speakers with many years’ experience teaching English as a foreign language. We have experts in all aspects of study – from preparation for vital business negotiations, to helping students pass exams and creating vibrant programmes for groups of teenagers.

How do I book a course?

Follow the booking links above to sign up online, or contact our registrar at

Is it easy to log into the system to start my online class?

Yes – once you sign up for one of our online courses, you’ll receive a link in an email sent by us to your email address; you open that link and start your class. All you need is a reliable internet connection, your computer or phone and a suitable place in which to sit during your class.

Log on 15 minutes before your first class.  Someone from Select English will be online to help you if you have any problems.

Is the technology reliable?

Our staff have found the software platform that we use for our online teaching to be extremely reliable, and very easy to use for both teachers and students.

If I choose a group class, who will my classmates be?

You can sign up to group classes together with friends or family, in which case you’ll know your classmates already. Alternatively, you can sign up on your own and you’ll be placed into a group with other students of a similar level and with similar objectives. The other students may be from anywhere else in the world!

How large are online group classes?

We teach in groups of between three and eight students. In this way, we make sure that everyone has plenty of opportunity for speaking practice in each class. The platform allows students to work in small groups or pairs just as they would in a normal class, so everyone will participate actively in each class.

Can I choose an online class at a convenient time for me?

Our 1-1 and 2-1 options are available at the time of choice for the student.

Group classes are at fixed times so that we can organise groups easily, but we try to ensure that these are at the best times for our students around the world.

What if I don’t like my class / teacher?

If you don’t want to continue after your first lesson, we’ll offer to change your teacher or to refund your course fees.

Do I need to buy a course book or other materials?

All materials will be provided online by your teacher.  There’s no need to buy a course book.

What if I need to cancel or reschedule my one-to-one lesson?

You’ll need to give 24hrs notice in order to reschedule a lesson.   You can do this by contacting your teacher directly.